Refund policy
Return & Refund Policy
At Sticker Swan, every order is printed to order and carefully inspected before shipping. We want you to love your stickers, and we stand behind our quality.
Returns
We accept return requests within 30 days of delivery for eligible items.
To be eligible for a return:
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Items must be unused, uninstalled, and in original condition
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Items must be returned in original packaging
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Proof of purchase is required
Return shipping is free for approved returns.
Custom & Print-On-Demand Products
Because most of our products are custom printed, we do not accept returns or refunds for:
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Customer-supplied artwork errors
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Incorrect files uploaded by the customer
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Size, color, or material choices selected at checkout
Please ensure all files are print-ready before ordering. We provide previews where available, but final responsibility for artwork approval rests with the customer.
Damaged or Defective Items
If your order arrives damaged, misprinted, or defective:
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Contact us within 7 days of delivery
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Include clear photos of the issue and the packaging
We will promptly offer a replacement or refund, at no cost to you.
Refunds
Once your return is received and inspected:
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Approved refunds will be issued to your original payment method
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Refunds are typically processed within 5–10 business days
No restocking fees apply.
Exchanges
We do not offer direct exchanges. If eligible, please return the item and place a new order.
Final Sale Items
At this time, we do not designate any items as final sale.
Questions
If you have any questions about returns or your order, contact us at: